Residents vent their frustrations as City of Johannesburg holds open day for its Accelerated Service Delivery Initiative in Braamfontein  

by | May 2, 2025 | News

Accelerated service delivery mandated by city of Johannesburg mayor in problem areas of Joburg. 

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  • Public opinion is varied, some are hopeful, while others remain skeptical of the initiative. 

Johannesburg residents aired their frustration at the slow or non-existent service delivery from the City of Johannesburg as city officials held an open day for its Accelerated Service Delivery Initiative at Jorissen Place in Braamfontein on Wednesday April 30. 

The programme which began in the inner city and is now being rolled out to other regions of the city, aims to address service delivery concerns across Johannesburg by involving municipal entities and engaging directly with communities.     

Municipal entities such as City Power and the Johannesburg Metro Police Department (JMPD) were present to engage with the citizens.

  

Municipal officials engaging with the public. Photo: Nthabeleng Phayane
Johannesburg Metro Police Department Vehicles. Photo: Nthabeleng Phayane

City of Johannesburg spokesperson, Nthathisi Madingoane, told Wits Vuvuzela that the project aims to “Reimagine Joburg through the eyes of the residents.” 

Braamfontein residents expressed mixed views.  

Paballo Saohatsi, a local resident complained about frequent water disruptions and power outages. “There is a water issue in Braam, and power outages too.” she said. 

Another resident, Siphesihle Ngubane, a student and small-business owner shared with Wits Vuvuzela his frustrations about the recently recurring power outages in the area. Ngubane was forced to give away stock from his ice-cream business. Though despite the setback, he remains optimistic about the city’s future. “I think it will get better, because I see them here” said Ngubane. 

Lebo Nteso spoke of the tedious process that one must go through to acquire service delivery such as bins. “It’s [just] for show, because we’ve never had such awareness campaigns” she said. 

However, Thembekile Nhlapo, a local resident expressed hope saying, “I think we can trust them to do what they say they are going to do.”  

Even with measures like these put into place, service delivery remains an issue throughout the city. 

FEATURED IMAGE: Municipal officials engaging with the public. Photo: Nthabeleng Phayane

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